The following terms and conditions apply to all Street Food Circus Ltd events (“Events”) provided by Street Food Circus LTD (the “Event Provider”). On purchasing one or more tickets to an Event you agree to these terms and conditions on behalf of yourself and your guests at the Event.  Personal information provided as part of the booking process will be used by the Event Provider to administer the Event you are attending and to provide you with information about other Street Food Circus Ltd events. The Event Provider will supply information about the Event at the time of booking (‘Booking Information’), which may include additional terms relevant to procedures, behavior and/or conduct regarding attendance at the Event. This information will be specific to the relevant Event and will/may include the following:

• The date of the Event and the nature of the Event location or venue.
  Any health restrictions, warnings or guidance which are known at that time and which will apply at the Event.
• Whether the location or venue is accessible to wheelchair users or other less able-bodied customers;
• Whether age restrictions apply to the Event and what those restrictions are; and  
• The identity and contact details for the Event Provider’s ticket agent for the Event.

• In the interests of public health and safety, the Event Provider reserves the right to update or impose health restrictions, warnings or guidance at any time and by any means available to it (such as on the website or at the Event itself) and which will apply in connection with admittance to and behavior at the Event as the Event Provider considers appropriate, taking into account any circumstances which exist at the time or in response to any guidance from the Government, Public Health Wales, or any other governmental or judicial authority.

  Ticket Purchase

• Tickets are sold via an online booking agent and are subject to the agent’s terms and conditions of sale and to the agent’s booking and administrative fees levied at the point of sale. The Event Provider is not responsible for and does not process, handle or receive the booking and administrative fees and any complaints and/or queries relating to booking and administrative fees – or the booking process should be directed to the booking agent.

• Where the Booking Information states that an age restriction applies to the Event the Event Provider will operate a strict ID policy. To gain access to the Event ticket holders must produce a valid form of photographic identification. Accepted forms of identification are UK/EU/International Passports, National Identity Cards and Valid Driving Licenses. Please note that only original documents will be accepted as proof.  Refunds will not be provided to those who are not admitted to the Event as a result of failure to provide acceptable identification or who do not comply with the applicable age restriction.

  Refund and Cancellation policy

• No Refunds. Once purchased, tickets are non-refundable, subject to these terms and conditions, on cancellation of the Event by the Event Provider. 
• Tickets cannot be exchanged or returned except in the case of manifest error by us or our agents. It is your responsibility to check that the information contained in the acknowledgement of order and the tickets is accurate. 
• Tickets may not be, resold, reissued or transferred to any other person. They specifically may not be used as rewards or competition prizes. Unauthorized resale (or attempted unlawful resale) of a ticket is grounds for seizure or cancellation of that ticket without refund or other compensation.

• Tickets remains the property of the Event Provider and are a personal revocable license which may be withdrawn and admission refused at any time upon refunding the printed purchase price.

  Event cancellation. 

• In the unlikely event of our having to cancel an Event entirely due to licensing, any lockdown restriction, other legal restrictions or for safety reasons then the Event Provider will provide notification of the cancellation to the contact information provided by the ticket purchaser. On cancellation, the Event Provider will offer ticket holders the opportunity either; (i) to exchange their tickets for subsequent rescheduled events (ii) A credit will remain on our system for the ticket to be used at a future Street Food Circus Ltd event within 6 months of the cancellation.   This option must be exercised within 2 weeks of notification by the Event Provider of the cancellation.  Booking fees or other charges levied by the ticket agent are not refundable. This is the Event Provider’s sole liability to ticket holders in the event of cancellation.

• We do not offer refunds due to restrictions being put on the event provider by Welsh Government. It is at the risk of the ticket holder that the date of an event maybe canceled and rescheduled, the event will take place at a later date when any imposed legal restrictions are lifted.

  Disruption

• No ticket exchanges or refunds will be given if the Event or the opening or start of the Event is disrupted or delayed for reasons such as security or safety alerts, traffic incidents, adverse weather conditions and strike action. The Event will commence or continue as soon as the Event Provider is reasonably able to do so.

  Publicity

• Ticket holders consent to filming and sound recording as participants in the Event. Recordings may be used for promotional and marketing purposes by Street Food Circus Ltd and its partners.
  Liability
• The Event Provider is not holding itself out as an authority on public health regarding the incidence and transmission of any virus.  We will follow guidance from the Government and Public Health Wales (or local or judicial authority) However, it is each Event ticket holder’s sole decision whether to attend any Event knowing the risks associated with how easily a virus may be spread and knowing the health advice and recommendations issued by the Government, Public Health Wales, or any local or judicial authority. The Event ticket holder is responsible for their own health and safety and cannot solely rely on the measures put in place at the Event by the Event Provider.
• The Event Provider’s liability to any person in relation to the purchase of tickets for any Event or in relation to the attendance of that person at any Event shall be limited to direct loss and/or damage actually incurred. In addition, the Event Provider’s total liability to such person shall not in any circumstances exceed the value of the ticket for the relevant Event purchased by or on behalf of that person. We shall not be liable for any special or indirect loss or damage irrespective of whether we have been informed of circumstances where such losses might be incurred. 
• The Event Provider does not attempt to limit or exclude its liability for death or personal injury caused by our negligence or that or our employees or agents and any other liability that may not be limited or excluded by applicable law.
• It is the ticket holders responsibility to be aware to ensure they follow all current local and public health Wales guidance when booking:
  Guidance  Public Health Wales Website / Wales GovernmentGeneral
• No variation to these terms and conditions shall have effect unless in writing and signed by an authorised representative of Street Food Circus Ltd
• These terms and conditions are subject to the laws of England and Wales and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with, English law, and the parties irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.